When requesting an activation code, please allow up to 90 minutes for it to arrive. If you cannot find the link email in your spam folders or the email account used for purchase, you may request a new link be emailed to you via the blue button above.(You may also wish to search for this email address to find update emails that are buried.) If you do not add it to your known sender list, your email provider may put the updates into your spam folders. This is the “from” email address on all Lumenzia downloads. The update emails never come directly from Greg. Add to your “safe sender” list, and try searching for that address in your email. The most common reasons users cannot find update emails are: checking the wrong email address (as the registered email may not be your primary email) or the email is stuck in spam/promotions folder, or the user actually did not purchase Lumenzia (which is completely different from my free panel).
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